Front Desk Clerk

Company Name:
la quinta inn & suites
A Plainfield hotel is currently looking to add members to our team. We are looking for someone with an outgoing personality and a big smile for front desk. Being the front desk clerk you are usually the first person people see when they walk in the door of a hotel. A smiling face and a cheery disposition helps hotel customers feel welcome, and can help to maintain a high level of service excellence. Front desk clerks are primarily responsible for checking guests into and out the establishment, but they typically also have many other administrative and customer service-related responsibilities. Front desk clerks are just required to have a high school diploma.
will discussed interview
Process guest arrivals and departures, including all necessary payments
Handle & coordinate room assignments and pre-arrivals
Handle guests' concerns
Offer referral for services and handle requests for information
Assist with the check-in and check-out of groups and tours
Assist other departments as required
Knowledge, Skills and Abilities:
Post-secondary training in tourism or hotel management is an asset
Excellent communication skills
Professional attitude
Good organizational skills
Effective conflict management and decision-making
Previous experience in customer service is an asset
Ability to use a variety of computer applications
Cash handling experience is an asset
Administrative skills
Time management skills
Ability to speak a second language is an asset
Working knowledge of the facility, services and local area

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Front Desk/Hospitality Representative
Indianapolis, IN Ricoh Americas Corporation
Front Desk Agent
Mishawaka, IN Interstate Hotels & Resorts
Front Desk Representative - Urgent Care
Newburgh, IN Ascension Health
Front Desk Agent
Granger, IN Interstate Hotels & Resorts
Guest Service Representative/Front Desk Agent
Indianapolis, IN Interstate Hotels & Resorts
Operations Manager - Front Desk - Housekeeping...
Fishers, IN Marriott